Air India Express Crisis: Air India Express has fired about 20 employees who went on mass sick leave. At the same time, the remaining employees have been given an ultimatum to join duty as per the roster by 4 pm.
Air India Express Crisis: The troubles of Air India Express passengers do not seem to be getting any easier. More than 74 Air India Express flights had to be canceled for the second consecutive day due to more than 100 cabin crew and pilots suddenly going on leave. Airline sources said that Air India Express has fired about 20 employees who went on mass sick leave. At the same time, the remaining employees have been given an ultimatum to join duty as per the roster by 4 pm. The company has also called a townhall meeting for the employees. The government is also keeping an eye on this dispute of Air India Express, to resolve which the Labor Department has called the airline for a meeting at 2 pm.
74 flights cancelled
Due to Air India Express employees going on mass sick leave, the airline had to cancel about 74 flights on Thursday also. The airline is going to operate around 292 aircraft on Thursday. At the same time, Tata Group owned airline Air India has come forward to help the airline on more than 20 routes.
20 employees laid off
On the condition of anonymity, a cabin crew of Air India Express said that taking action against the employees going on leave together, the airline has fired about 20 employees.
The airline apologized to the passengers
An Air India Express spokesperson said, “Air India Express is making every possible effort to minimize the inconvenience caused to our guests due to this unprecedented situation. We will operate 292 flights today. We have deployed all resources. And Air India will support us by operating on our 20 routes.
However, 74 of our flights have been canceled and we urge our booked guests to check if their flight has been affected by the disruption before traveling to the airport. If their flight is cancelled, or delayed by more than 3 hours, they can call TIA on WhatsApp (+91 6360012345) or airindiaexpress.com for a full refund without any charges or the option to reschedule to a later date. Can choose.
“We will continue to engage with our cabin crew colleagues with a commitment to address any concerns, we are taking appropriate action against certain individuals as their actions have caused serious inconvenience to thousands of our guests.”
How to get full refund
Air India Express said that passengers can get a full refund for the canceled flight, or it can also be rescheduled for free. Passengers can also apply for refund through WhatsApp. Air India Express said that passengers can get a full refund from ‘Tia’ in case of cancellation or delay of their flight by calling 6360012345, or can get it rescheduled as per their convenience.
We sincerely apologise for the inconvenience caused by unprecedented flight delays and cancellations. While we are working hard to minimise disruptions, please check your flight status before heading to the airport. If your flight is impacted, please reach out… pic.twitter.com/JySbD3trb0
— Air India Express (@AirIndiaX) May 8, 2024
