EPFO Claim: Regarding the complaints of PF members, the Ministry of Communications has issued a guideline regarding EPF claim rejection.
EPFO Claim: If your EPF claim is getting rejected again and again, then now you do not have to worry. The Ministry of Communications has strictly issued a guideline regarding the claim rejection of the Employees’ Provident Fund Organization (EPFO). The ministry has said that the claims of the employees are being rejected repeatedly, which is against the norms. This wrong practice needs to stop.
It has been said by the Ministry of Communications that the claim of employees (Employee PF Claim) is canceled more than once due to various reasons from EPFO offices. The ministry said that there is a need to improve the EPF offices by taking steps on such complaints.
Delay in giving claim amount
The ministry said that even after accepting the claims, there is a delay in settling the claims of the employees. In such a situation, EPFO needs to be reformed. The Ministry has given instructions to stop the wrong practices. Unfair practices also include asking for unnecessary documents.
Receiving such complaints
The Ministry of Communications said that many types of complaints are being received from PF members, beneficiaries and others. Most of the complaints are of harassment and delay in providing payment and not within the stipulated time frame. Apart from this, the application is being returned for various reasons.
Negligence of officers
EPFO says that such behavior shows the negligence of the authority given to the concerned officers. The working style of most of the officers is having a bad effect on the organization. In such a situation, instructions have been given by EPFO to all OICs and other officers to finish such work soon.
No claim should be rejected
On behalf of the Ministry, it has been said that every claim should be thoroughly investigated in the first instance and all the reasons for rejecting any claim should be told to the member in the first instance itself. After this, when he claims again, then those mistakes should be approved only after considering them. If that mistake is made again then only the claim should be rejected.
