Employees’ Provident Fund Organization has given a surprising reason behind the delay in PF claim settlement. There are more than 27.7 crore accounts under EPFO.
Employees Provident Fund: A senior official of the Employees Provident Fund Organization has said that work pressure has increased because many problems are being faced due to software updation, due to which manual work has to be done. In such a situation, the work pressure on the officers is more than before and there is a delay in claim settlement.
According to the report of Hindustar Times, the senior officer said that earlier the time for claim settlement was 30 days, but now it is only 20 days. Due to problems in the IT system, information has to be updated manually. Officials say the old IT system is responsible for the delay.
Wrote a letter to the government
The 71st foundation day of EPFO will be celebrated on 1 November 2023. Earlier, the Employees Provident Fund Officers Association has written a letter to the government. According to Hindustan Times, it is written in the letter that without better software, claim rejection ratios cannot be reduced. EPFO is currently working on the software GIGO.
On October 3, EPFO said that our current application software is of 2008 vintage, under which some standard software are listed like Windows Vista 2008, iOS 3 and Android variant 1. EPFO says that in the year 2019, a proposal was made to improve it. However, no hearing took place on this.
EPFO facing software problem
Let us tell you that in the last few years, EPFO has been facing critical software infrastructure problems, the situation has worsened in the last two to three years. There are more than 27.7 crore accounts under the Employees Provident Fund Organization and funds worth about Rs 20 lakh crore are deposited. This is the world’s largest social security organization.
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