Flight Cancellation Rules: If the flight of air passengers gets canceled or delayed, then in such a situation, along with refund, they are also entitled to many other facilities.
Flight Cancellation and Delay Rules: Many times, flight operations are delayed or canceled due to various reasons. Due to this, passengers have to face a lot of trouble. In such a situation, it is important to be aware of your rights in case of flight cancellation. For this, the Directorate General of Civil Aviation (DGCA) has made some rules. In case of flight delay or cancellation, passengers get refund and many other reliefs. The Civil Aviation Ministry itself has given information about these rules.
What are your rights in case of flight cancellation?
According to the notification of the Ministry of Civil Aviation, if the airline company cancels the flight, then in such a situation it will have to either provide the facility of another flight to the passenger or will have to refund the full amount of the ticket along with additional compensation. Not only this, the airlines will also have to make arrangements for food and drinks for the passengers. If the passenger has checked in at the airport, it will be the responsibility of the airlines to take care of his food and drinks till he boards the alternative flight.
What are your rights in case of flight delay?
If your flight is delayed, then in such a situation the airline company will either have to provide the passenger with the facility of an alternative flight or the entire ticket amount will be refunded. If passengers have to wait for an alternative flight, then in such a situation the airlines will be responsible for their food and drinks. However, if the flight will operate on another day, then in such a situation the airlines will also have to provide hotel accommodation facilities to the passengers.
Facilities will not be available in these circumstances
In the notification issued by PIB, it has also been made clear that if the flight operation is affected due to some unexpected reason, then in such a situation the facilities mentioned above will be cancelled. For the convenience of passengers, DGCA has already updated the passenger rules related to flight delay or cancellation on its website. You can read these rules before leaving for the journey.
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