Flight Cancelled: This airline Flight is going bankrupt. He has applied for this in NCLT. With this, flight operations have been stopped for 3 days from today. In such a situation, will the passengers get their ticket refund back?
Go First Flight Ticket Booking: Private airline company Go First Flight is stuck in huge losses. Due to lack of funds to run his expenses, he has applied in NCLT to declare bankruptcy. Along with this, he has issued a notice to cancel his flight on 3, 4 and 5 May 2023. Aviation regulator DGCA has issued a notice to Go First for this sudden flight cancellation.
Hundreds of passengers got stuck due to company’s decision
Due to these sudden decisions taken by the company, those passengers, who have booked their advance tickets in its flights, have been left in the lurch. They are not able to understand whether they will get their refund back or not. Focusing on such questions arising in the minds of the passengers, the company has now issued a statement and tried to clear their doubts. The company has claimed that it will take full care of the interests of its customers and will not let them suffer any loss.
Go First tweeted this information
Go First tweeted on Tuesday, ‘Due to operational reasons, all flights of the company have been canceled for 3, 4 and 5 May 2023. For this, we sincerely apologize to our customers. For more information on this please visit https://bit.ly/42ab9la . We assure you all that we will come back soon with more information.
Will I get refund in case of flight cancellation?
Go First tweeted and told, if your flight is also canceled then do not panic. You will be given a full refund from the airline. This refund will be returned in your original payment only. We understand that flight cancellations will have a major impact on your travel plans. We are sorry for this.
Where to contact the customer?
Go First told its customers, ‘Customers can contact the airline’s customer care number 18002100999 for their refunds, tickets or any other information. Along with this, you can also send your query or feedback by writing to feedback@flygofirst.com .
Answer is sought in 24 hours
On the other hand, DGCA has taken a tough stance on the airline company suddenly stopping its flight service for 3 days. DGCA has issued a notice to Go First and sought a reply within 24 hours. During this, the company will have to explain why action should not be taken against the company for suddenly stopping flight operations like this. Along with this, the company will also have to clarify what steps it has taken for the benefit of the passengers who have booked the tickets.
