HDFC Bank Downtime Alert: HDFC Bank has informed its customers about scheduled system maintenance. This maintenance will take place on January 24, 2025. If you are also a customer of HDFC Bank, then let us give you a complete update about it.
Bank services will not be available at this time
HDFC Bank’s scheduled system maintenance work on January 24 will run from 10:00 pm to 2:00 pm on January 25, 2025, lasting for 16 hours. During this time, some services like ChatBanking, SMS Banking and Phone Banking IVR on WhatsApp will not be available.
Use other banking platforms
Despite the downtime, customers can still use other banking services. HDFC Bank’s netbanking and mobile banking platforms will remain operational. Customers can use these digital channels for any banking queries or transactions during the maintenance period.
The bank’s email also states that phonebanking agent services will continue to function normally. This ensures that customers can get help when needed. The main focus of the email was, ‘Scheduled downtime alerts for ChatBanking on WhatsApp, SMS Banking and PhoneBanking IVR’.
Mobile Banking is available on both Android and iOS
The email sent by HDFC Bank emphasizes the importance of this maintenance work. Its aim is to improve the overall banking experience for its users. The bank appreciates the understanding and cooperation of customers during this period.
For those using mobile devices, HDFC Bank Mobile Banking is available on both Android and iOS platforms. Links to download these apps have been provided by the bank.
Information given in the email
Apart from this, customers can use PayZapp and MyCards as options for their banking needs. These platforms offer different features that can assist in transactions and account management.
“It is important to note that during this period, ChatBanking, SMS Banking and PhoneBanking IVR on WhatsApp will not be available,” the email sent by HDFC Bank said. “However, PhoneBanking agent services will remain operational during this period.”
The bank assures its customers that these efforts are part of continuous improvement in service efficiency. They express gratitude for the continued trust placed in them by their customers.
You can use the following digital platforms for your banking queries and transactions:-
1. HDFC Bank NetBanking – https://netbanking.hdfcbank.com/netbanking/
2. HDFC Bank Mobile Banking:
-Android- https://hdfcbk.io/HDFCBK/K/DUvfEQBup28
– iOS- https://hdfcbk.io/HDFCBK/K/DUvfZUldb6r
3. PayZapp – https://hdfcbk.io/HDFCBK/K/DUvfEttelWw
4. MyCards – https://mycards.hdfcbank.com
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