ICICI Bank has a warning for its customers. In an email sent to its customers, the bank is informing its customers about the rise in KYC frauds during the coronavirus pandemic. It says that the fraudsters, impersonating as bank authorities, are contacting the general public in regard to the Know Your Customers (KYC) norms. They seek personal details like bank account number, User ID/password on the pretext that the customer’s account has been blocked and the above stated information is needed to unblock it.
The bank further warns that neither the bank nor its employees ask for any personal banking information. This include details like debit card number, OTP, ATM PIN, the CVV number, PAN number or even the date of birth of the customer. It further asks users to inform the bank in case they receive such calls/messages/email.
Here’s the complete text of the email sent by the ICICI Bank to its customers
Dear Customer,
During the recent COVID-19 outbreak, it has been observed that fraudsters are contacting general public and asking them to share bank account related personal information, user ID/ passwords by mentioning that their accounts have been blocked for need of KYC and other documents.
The Bank does not contact its customers and ask for your account number, Debit Card grid, Password/ PIN/ OTP/ Card number/ CVV/ Personal details such as Date of Birth, Mobile number or PAN card details. The Bank also does not ask customers to download some application and update your personal or Bank details.
Incase you receive such calls or messages, DO NOT SHARE your details and please report the matter immediately by calling our Customer Care. Please also share the number from which you have received such calls or messages.
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