Indian Railways: If you also want to get refund from IRCTC by canceling your booked train ticket, then keep some important things in mind for this.
Indian Railways: If you also book train tickets through the app of IRCTC, then there is news for you. Sometimes you have to cancel your booked ticket. At the same time, many times such a situation comes that your train is canceled by the Indian Railways. In such a situation, the most important question is that how much refund will you get for this booking. If you are also looking for answers to these questions, Indian Railway Catering and Tourism Corporation (IRCTC) has issued a special alert.
IRCTC made several tweets simultaneously and told that if you also want to get any kind of refund on ticket booking from railways or make any other kind of complaint, then you should take the help of IRCTC official website or customer care only. Apart from this, share your important personal information only through DM Verify Twitter handle.
IRCTC tweeted, “Users are requested to beware of any suspicious link / call / look alike with our Twitter handle. Please do not share your personal details on social media platforms like phone numbers etc. Your mobile number Share via DM only on our verified Twitter handle.”
Be warned about these handles
Users are requested not to respond to any SUSPICIOUS Links/ Calls/Identical twitter handles. Please do not share your personal details like phone no. etc. on open social media platforms. Share your mobile no. through Direct Messages only to our verified twitter handle. https://t.co/gl0ek6I0Bl
— IRCTC (@IRCTCofficial) June 29, 2022
उपयोगकर्ताओं से अनुरोध है कि वे किसी भी संदिग्ध लिंक / कॉल / हमारे साथ एक जैसे दिखें ट्विटर हैंडल से सावधान रहें। कृपया अपने व्यक्तिगत विवरण सोशल मीडिया प्लेटफॉर्म जैसे फोन नंबर आदि पर साझा न करें। अपना मोबाइल नंबर DM के माध्यम से केवल हमारे सत्यापित ट्विटर हैंडल पर साझा करें। https://t.co/qDxm6V40Kp
— IRCTC (@IRCTCofficial) June 29, 2022
Already issued alert
IRCTC has already issued such alerts to protect passengers from railway frauds. IRCTC had issued some similar alerts on June 13 and 14 as well.
On the pretext of refund, some fraudulent text messages are circulating on social media with fake customer care nos. It is requested to be careful of such malicious messages and contact IRCTC Customer Care on official nos. 07556610661, 07554090600 care@irctc.co.in
— IRCTC (@IRCTCofficial) June 14, 2022
Where to complain
IRCTC said that if you also receive any such fake message, then you can complain about it on IRCTC’s official number 07556610661, 07554090600 or mail id care@irctc.co.in.
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