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Indian Railways: Who will be responsible if luggage is stolen in the train? Read the rights of passengers

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Indian Railways: Who will be responsible if luggage is stolen in the train? Read the rights of passengers

Compensation for Luggage Stolen in Train: One has to be extremely cautious while traveling in the train. If you have stuff, you have to take care of it. At the same time, if you are traveling with luggage and the luggage is stolen, then the question arises that who will compensate for it? If you are also struggling with this problem then this article will help you a lot.

Indian Railways takes special care of even small things to provide better facilities to its passengers. Railways has also started helping passengers through its Twitter account. Anyway, we all like to travel by train. But during the journey, one remains worried about one’s luggage, whether it is safe or not. That is to say, RPF and GRP teams are present in the train. Despite this, passengers’ luggage gets stolen in the blink of an eye. In such a situation, we often blame the Railways and raise questions on its service.

If you are traveling in a train and your luggage is stolen. In such a situation the question arises that whose responsibility is it? Many people lodge a complaint with the police and file an FIR. After this the case goes on in the court. After which the decision comes.

Who will be responsible if goods are stolen?

If you are traveling in a reserved compartment of the train. During this time someone is hurting you financially. Someone stole your stuff and ran away. In such a situation, it will be the responsibility of the Railways. When passengers are traveling in the reservation compartment, it is the responsibility of the TTE and the coach attendant to ensure that no suspicious person or social element should enter it. In such a situation, if any suspicious person enters the coach and steals the goods. In such a situation, the entire responsibility does not lie with the Railways. There is no such rule from the Railways side. But the Consumer Court, in its two decisions, has ruled in favor of the passenger regarding such occasions.

Chandigarh Consumer Court had given the decision

Last year, Chandigarh Consumer Court had given verdict in favor of the passenger in a case of theft of luggage from the train. The court had held the Railways responsible for the theft of passengers’ luggage. Chandigarh Consumer Commission has said that if the luggage of passengers is stolen in the reservation coaches of the train, then the Railways will have to bear the full compensation. In the incident of snatching in the train, the Consumer Commission had held the Railways responsible and ordered to refund the full price of the goods to the passenger. Along with this, the passenger will also have to pay compensation of Rs 5000.

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