A fee called cute charge is being added to the tickets of those traveling by Indigo. A passenger, while sharing the ticket on social media, asked what is this cute charge and for whose cuteness is it being taken. Of the passenger or the plane? Indigo has given clarification on this.
Have you ever thought that ‘cute charge’ can be levied on air travel tickets? Recently something similar happened with a passenger. He saw many strange charges in the ticket of Indigo Airlines and shared it on social media. There was bound to be an uproar on such a charge heard and seen for the first time. If Indigo, the company with the highest market share in the country, does this, then people were bound to get shocked.
The whole matter is something like this. A lawyer booked a ticket for Indigo flight from Lucknow to Bangalore and was surprised to see a “cute fee” in the payment details of the ticket. A lawyer who booked a flight ticket from Lucknow to Bangalore questioned Indigo Airlines about the “cute fee”. He jokingly asked whether this fee is being charged for the “cuteness” of the passengers or for the “cuteness” of the aircraft?
This funny and interesting incident became a topic of discussion on social media. This post went viral on social media. IndiGo clarified that the “cute fee” is actually charged for the equipment used at the airport.
IndiGo answered all the questions
This post created a stir on social media and was viewed more than 1.7 million times. On this, IndiGo Airlines clarified that “cute fee” means “Common User Terminal Equipment” fee, which is charged for the use of metal detectors, escalators and other equipment used at the airport.
Dear @IndiGo6E ,
1. What is this ‘Cute Fee’? Do you charge users for being cute? Or do you charge because you believe that your aeroplanes are cute?
2. What is this ‘User Development Fee’? How do you develop me when I travel in your aeroplane?
3. What is this ‘Aviation… pic.twitter.com/i4jWvXh6UM
— Shrayansh Singh (@_shrayanshsingh) August 19, 2024
Apart from this, the lawyer also questioned about “User Development Fee” and “Aviation Security Fee”. He asked whether this fee is necessary in addition to the taxes paid to the government for the safety of the passenger? On this, IndiGo said that “User Development Fee” is charged for the development and maintenance of airport infrastructure, while “Aviation Security Fee” is charged for airport operators.
Other people also reacted to this post. Someone said, “Now I understand why IndiGo was showing me three times the price – maybe being cute is also a crime now!”
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