IRCTC itself has said that there is no human intervention in the entire process of refund. Meaning if you get a call for refund from anywhere, then be careful and do not share any of your information.
New Delhi. Railway travelers beware, because the eyes of online thugs are on your side now. Till now you had to be careful of pickpockets while traveling in the train, now you have to be careful even sitting at home. The reason is that pickpockets have now come online. These people will take money out of your pocket as soon as you get the slightest chance and you will keep rubbing your hands. Recently, after receiving many such complaints, IRCTC has instructed the people traveling in the train to be careful. Also Read: Xiaomi to provide financial services through partner in India
This is how the pocket is cleaned
It would be better to understand it with an example. Suppose you have to go from Lucknow to Delhi and you have booked a train ticket. Now for some reason your plan changed and you got the ticket canceled. After canceling, if you have any problem with the refund, then you will put a request for refund.
This is where the fraud game starts. Sometimes your data is hacked into the complaints received with the Railways, and sometimes you are tracked through your social profile, such as Facebook or Twitter. As soon as the fraudsters get information that you are facing any problem regarding refund or ticket in railways, then they take you to the target.
Before IRCTC can solve your problem, thugs contact you and dupe you through a process. How is cheating through UPI you can read here – Cheating through UPI.
Do not give your personal information
These thugs have come up with a new trick to make IRCTC customers a victim. An online form has been created for refund, which is asked to be filled. There is a column of many important information in it, such as bank account number to full details of Debit Cards. On the basis of this information, money is cleared from your account.
If someone asks you to fill a similar form, then you have to be careful. This kind of information is not asked from you by IRCTC.
IRCTC itself has tweeted that, “Such people call from different numbers and send some links to the customers. Please do not respond to such links or calls. IRCTC has told that the entire refund process is automatic. There is no human intervention involved in the refund process of IRCTC.
What to do if fraud happens? – This report details, get back in 1 day money
