Passenger problems will be solved on WhatsApp
Airline company issued mobile number
Passengers of private airline company SpiceJet will now be able to do web check-in on WhatsApp. The company announced on Thursday the introduction of automated customer service and check-in facility. Earlier, these features were available on SpiceJet’s website or mobile app. Explain that due to Corona, online check-in has been made mandatory for all travelers to ensure social distancing.
Company released mobile number
The company said that this automated customer service agent is called Ms Pepper. Passengers will be able to avail this service of the company by visiting the mobile number 6000000006 through this Ms Pepper agent. SpiceJet said that apart from WhatsApp, these features will also be available on the company’s website and mobile app.
Know how to use it
Passengers will have to send Hi to WhatsApp on this number on the way to the airport. Agents will help passengers in the mandatory web check in process. Boarding passes will be delivered directly to the passengers’ mobile phones. With this facility, travelers will not need to visit SpiceJet website. The automated agent will also resolve the query of passengers on WhatsApp itself. The company said that WhatsApp Slow works well on the Internet as well.
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SpiceJet launched Spice Screen System
On this same Monday, SpiceJet has launched the Spice Screen facility. It is a complementary facility from the airlines. According to the company, Spice Screen is the first of its kind, light-in-weight, wireless entertainment system that will provide a large amount of content on their personal devices through Wi-Fi connections to passengers during the journey. That is, now passengers will be able to enjoy their favorite content even at a height of 35000 feet. This facility is available on all Spice Jet flights.
Domestic passenger flights have resumed on 25 May
Domestic air travel was banned from 25 March due to coronavirus and lockdown. Domestic passenger flights have resumed on May 25 after two months. However, there are various rules for passengers traveling by air, which are mandatory to be followed.