12 rupees have been deducted from many bank accounts under the Prime Minister’s Security Insurance Scheme. If you feel that the bank has not taken permission from you before, then you can also complain about it by visiting the official website.
Often people complain to the bank that money has been deducted from their account and they have not done any transaction. But, there is a reason behind every transaction, on the basis of which the money is deducted. Like people are complaining through Twitter that 12 rupees have been deducted from their account and the customer was not asked by the bank before deducting this money. But, let us tell you that money is not debited from the bank without any reason.
In such a situation, State Bank of India has also told the customer through its official Twitter account how they can register their complaint in this matter. Also, know why 12 rupees are being deducted from the account by the bank and what is the reason behind it.
Why 12 rupees are being deducted?
Actually, Rs 12 is being deducted from those accounts, whose account holders have registered in the Prime Minister’s Security Insurance Scheme. This is an insurance scheme of the Central Government, in which people are being given accidental insurance on depositing 12 rupees in a year and it is necessary to get it renewed every year. In such a situation, money will be auto debited from the account of the people who have registered for it. Because of this Rs 12 can be deducted from your account as well. It is believed that this money is deducted from the account between May 25 and May 31.
How to complain if there is any problem?
State Bank of India has informed its customers that if you face any problem then how can you complain. The bank said, ‘You are requested to register your complaint on this link. We will be glad to assist you. https://crcf.sbi.co.in/ccf/ category Existing Customer (MSME/Agri Loans/Other Grievances ) >>General Banking>>Operation of Accounts >> Disputed Debit Credits.’
आपको हुई असुविधा के लिए खेद है। आप से निवेदन है की आप इस लिंक पर अपनी शिकायत दर्ज करे । आपकी सहायता करने में हमें प्रसन्नता होगी । https://t.co/FQRPosCATK category Existing Customer (MSME/Agri Loans/Other Grievances ) >>General Banking>>Operation of Accounts >> (1/2)
— State Bank of India (@TheOfficialSBI) August 13, 2021
Money is not deducted without reason
Actually, it does not happen that money is debited from your account without any reason from the bank. There is a reason behind every transaction, which may also include some charges, fees etc. But, behind every transaction there is some basis or the other. In such a situation, whenever you feel that money has been deducted from your account and you have not done any transaction, then first of all you should know the basis for what reason this money has been deducted.
