If you have deposited money from the cash deposit machine and the money is not credited in the account, then you do not need to take tension. Know what you have to do in these situations
In today’s time, most people transfer money digitally, but even now there are many people who deposit money through the machine itself. And this whole process is not very difficult, because it has nothing to do with bank timings or bank holidays. You can go and deposit money anytime. Often we see that some network problems come up while transferring money online. Due to which the money is deducted from your account, but it does not reach the person to whom you have transferred. However, if everything is correct, then after some time either the money is returned to your account or the one to whom you sent it reaches their account.
Like online money transfer, if there is any technical issue or server problem while depositing money through the machine, then many times the money does not come in the account, so you do not need to take tension. Because if you have deposited money on the right information, then your money will not go anywhere. But instead of getting upset in these circumstances, what you have to do, today we will tell you.
SBI tweeted the information
Recently, a customer of State Bank of India (SBI) has complained about this through Twitter. Actually the customer had deposited money from the cash deposit machine, but that money did not reach the account. Due to which the customer had to face problems. After which the customer complained to SBI through Twitter. At the same time, SBI has also tweeted from its official Twitter account, what should be done in this situation.
@TheOfficialSBI I deposited 36000 through cash deposit machine at moti nagar,Hyderabad on 13-11-2021.till now the money was not credited to my account.that money is very emergency for me that time.because of yours deposit machine problems I am facing lot of cricis for money. pic.twitter.com/XlIqWU9OTj
— Raju Meesala (@RajuMeesala7) November 14, 2021
How to complain
According to the information given by SBI, the customer can visit https://crcf.sbi.co.in/ccf/ for cash deposit machine complaint EXISTING CUSTOMER // MSME/ Agri/ Other Grievance under GENERAL BANKING/BRANCH RELATED You can file a complaint by going to the category. Along with this, here you will have to give all the information including the transaction details, amount, in whose account the money was being deposited, its details and the location of the cash deposit machine.
At the same time, customers can register their complaint in such a situation by calling the SBI helpline number 1800 11 2211 (Toll Free), 1800 425 3800 (Toll Free) or 080-26599990 from 8 am to 8 pm.
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