SBI Bank Rules: There is often a complaint of customers that bank employees keep pressurizing them to get insurance, but according to the rules of the bank, this cannot be done.
State Bank of India provides many banking facilities to its customers, in which many tasks can be done through online medium. SBI provides banking services as well as insurance to the customers. But, many customers of many banks complain that they are being asked to get insurance done on behalf of bank employees. So much bank employees are pressurizing them that it is necessary to get them insured.
Recently, many customers have expressed their views on Twitter and have complained that bank employees are pressurizing them to take insurance. It is being told necessary for the customers opening a new account in the bank. In such a situation, today we know whether it is necessary to take insurance along with opening an account and can a bank employee pressurize a customer for insurance?
What are the bank rules?
Now the bank has responded to the customers complaining through social media that what are the rules of the bank regarding insurance. The bank has said that taking insurance with the account depends on the desire of the customer. That is, if the customer thinks it right, then he can buy it and can even refuse it. There is no coercion for this.
SBI said, “Insurance and other investments are completely voluntary and our branches inform customers about their benefits and awareness. If you have any specific problem then you can mail your mobile number, address and specific details along with branch name, branch code information to socialconnect@sbi.co.in.
@TheOfficialSBI
I had visited PBB Balewadi for account opening. The bank asking for 500 Rs extra for insurance, this has become common practise of this branch. If my account can’t get open tomorrow, lets close all other details with you all.— Prateek Deshmukh (@Prateekdesh16) September 3, 2021
Explain that it is advisable to take insurance from the bank even at the time of home loan. During this time, the bank advises customers to get two insurances, in which one includes property insurance and loan protection. Property insurance is necessary and you can get other insurance done on your own.
Is insurance available with the card?
At the same time, free insurance is also available on ATM card up to Rs 20 lakh. This is an accidental death insurance, which benefits more than 40 crore account holders. This has been named as complimentary insurance cover. It can be claimed in case of accidental death of any account holder.
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