SBI DSB Service: Amidst the rapidly changing banking services in the country, now some customers of SBI will not need to go to the bank. SBI will now provide them many services including depositing and withdrawing cash sitting at home. SBI has named this service as Doorstep Banking Service. Let’s know the complete details about it.
To get the benefit of this service, certain category of customers will have to download the DSB mobile application of the bank and then apply. After the application is successful, the banking agent will go directly to the customer’s home to deposit or give cash and provide banking services.
State Bank of India has started Doorstep Banking Service to provide relief to senior citizens, Divyangjan and people suffering from serious illness or customers suffering from any medical problem.
Through Doorstep Banking (DSB), State Bank of India has said that it will allow Divyangjan to access banking services at home three times every month without any charges. Explain that the bank charges applicable GST along with a fee of Rs 75 for financial and non-financial services.
Eligibility for SBI Doorstep Banking Service
- SBI’s doorstep service is available to senior citizens above 70 years of age.
- Doorstep banking service will be available to visually impaired and differently abled or medically infirm.
- Account holders should be fully KYC to avail the SBI service.
- Doorstep service requires a valid mobile number to be registered with the account.
- Presence of either single account holder and joint account holder.
How to withdraw cash from SBI Doorstep Banking
- Customer has to download Doorstep Banking App (DSB App) and login.
- After this, SBI option has to be selected for DSB service request.
- Now the customer has to enter the last six digits of the account number.
- After this OTP will come on the registered mobile of the customer for verification.
- Now enter the OTP and click on the Confirm button and submit.
- After OTP verification, the bank name, account number, name, account type and branch name will appear on the DSB app.
- Customer now select Service Request, enter account and amount for transaction and select transaction method (AEPS/Card) and submit.
- After this, the fee for the selected service will be debited from the customer’s account and a service request number will be generated.
- The customer will now receive an SMS notification about the visiting banking agent with essential details such as name, contact details, timings for pickup / delivery and service code.
