Wrong UPI Transactions: UPI is the easiest and most popular medium for online payment. In such a situation, if UPI payment is made on the wrong account, then there is no need to panic. Know how to get a refund.
Wrong UPI Transaction: UPI has become the most popular medium for transactions. The most important thing about it is that it is completely free. In the month of July alone, 600 crore transactions were done with the help of UPI whose value is more than 10 lakh crore rupees. Obviously, when UPI transactions are done on such a large scale, then the scope for error will also be high. It often happens that when you make a UPI payment to a new person, due to the mistake of some letter, money gets transferred to the wrong account. If this has happened to you, then this is very useful news for you.
Report wrong transaction on helpline number
If you have also transferred money to the wrong account with the help of UPI, then there is nothing to panic. In case of wrong transaction, first take a screenshot of the message. This message has a helpline number on which to call and report it. Also inform your bank about this transaction and contact the branch manager at the earliest. It is important to understand one important thing. Balance transfer will happen only if UPI ID is present. If the wrong ID is not present then the money will be automatically refunded in your account.
Bank has to submit proof
If you have transferred money to the wrong person’s account, in which the name of the account holder is similar, then the bank will have to provide proof that you have made this mistake. When you make a complaint to the bank, include its detail information in the mail. If it is an intra bank transaction, that is, the transaction is done between two different banks, then the bank will try to contact the receiver at your place.
Bank will try to help you in every way
In case of intra bank transactions, your bank will share all the details related to the recipient. He can share the account holder’s name, branch, mobile number and other types of information. In such cases, you can go to the receiver’s branch and talk to the manager and request him. The manager of another bank will also talk to the receiver and ask for your money back.
Money refunds can be received within seven days
If the recipient is ready to transfer the money, the money will be returned to the account within seven working days. If he is not ready to return the money then there will be more trouble. In this case, the legal route can also be chosen. However, without the approval of the customer, no bank can transfer money from his account.
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